What We Collect and Why It Matters
We collect the information you provide when you register — your name, contact details, and the payment method you choose, whether that is JazzCash, Easypaisa, Raast, a bank transfer, or a debit card. We also collect transactional data: deposit amounts, withdrawal requests, and account activity logs.
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This data is used to verify your identity, process payments accurately, and respond to support requests. We do not sell your personal data to third parties. Certain technical data — device type, IP address, session timestamps — is gathered automatically when you access our platform on
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mobile or desktop. We use this to maintain account security and detect unusual login attempts. Data retention periods follow the requirements of applicable law; where no legal requirement applies, we keep records only as long as your account remains active or as long as is reasonably
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necessary to resolve any outstanding matter. If your account is closed, we action deletion or anonymisation of personal records within the period required by the jurisdiction applicable to your use. Your payment rail data — such as a JazzCash or Easypaisa account number used for a
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transaction — is stored only in tokenised or masked form after the transaction completes.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.